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TCL PlayCube |
: TCL PlayCube

TCL PlayCube

FAQ

Filters

Why there is an OTA update mandatory when I power on?

# Other

How to manual setup remote?

# Other

How to faster setup with phone?

# Other

Why is the Google TV set up slow/stuck during the out of box experience?

# Other

How to reorder apps on PlayCube?

# Other

How to browse apps on PlayCube?

# Other

How to search for an app on PlayCube?

# Other

Can I install apps on PlayCube?

# Other

What should I do if my TCL PlayCube automatically turns off by itself?

# Other

What should I do if my TCL PlayCube has overheat and turned off?

# Other

What should I do if my TCL PlayCube unable to power on?

# Other

How can I upgrade my TCL PlayCube?

# Upgrade & Reset

How to factory reset my TCL PlayCube?

# Upgrade & Reset

How should I position TCL PlayCube?

# Devices

What should I do if my TCL PlayCube cannot connect to a wireless access point?

# Network & Internet

What should I do if the video is OK but there is no audio?

# External Device Connectivity

What should I do if I want to connect to a PC to my TCL PlayCube via HDMI cable?

# External Device Connectivity

How to watch videos stored on a USB flash drive on a TCL PlayCube?

# External Device Connectivity

How to connect an external speaker to TCL PlayCube?

# External Device Connectivity

What should I do if the sound is not heard clearly?

# Audio & Video

What should I do if there is no screen appears when connecting the PlayCube to an external device?

# External Device Connectivity

How to mirror or stream videos from an android device to TCL PlayCube?

# Audio & Video

What should I do if there is no sound or the volume level is too low?

# Audio & Video

How to use a TCL PlayCube as a Bluetooth speaker?

# Audio & Video

How should I properly store my PlayCube long-term to maintain battery health?

# Battery

Why the brightness mode is different when using battery?

# Battery

Where I can see the battery capacity of PlayCube?

# Battery

How to turn on TCL PlayCube at the first time?

# Battery

How to zoom out the image on TCL PlayCube?

# Image

How to enable autofocus on TCL PlayCube?

# Image

How do I use manual focus on TCL PlayCube?

# Image

How to stop TCL PlayCube from frequent autofocusing?

# Image

How do I use manual keystone correction on TCL PlayCube?

# Image

How to add auto screen fit on TCL PlayCube?

# Image

How to adjust the image size projected by TCL PlayCube?

# Image

What should I do if my projection lens fog up?

# Image

Understand PlayCube performance and its relation to your battery.

# Battery

What should I do if I lose my remote control?

# Remote Control

How to enable Instant Display Correct on TCL PlayCube?

# Image

What should I do if the image of my TCL PlayCube is not bright, or the picture colors do not look clear?

# Image

What should I do if the image of my TCL PlayCube is fuzzy or blurry?

# Image

What should I do if my TCL PlayCube not responding to remote control?

# Remote Control

How to pair a remote control with the TCL PlayCube?

# Remote Control